COVID-19 prevention measures
If you are going to visit our centres:
- You must come to your appointment with your own mask.
- Be punctual to avoid crowds
- Come unaccompanied, except in exceptional cases
- If you have respiratory symptoms, fever or a dry cough, notify your specialist and make an appointment by phone.
- Hand hygiene will be required throughout your entire visit.
- If you have had contact with a patient with COVID-19, please inform our staff before your appointment.
- Please bring a minimum of clothing and personal items.
Restriction of visits to patients admitted to the hospital:
Visits to patients admitted to this hospital are restricted during the pandemic until the epidemiological situation improves.
During hospitalisation, our healthcare staff will periodically inform a family member by telephone of the patient’s progress on the number provided, from 1 a.m. to 3 p.m.
You can contact your relative by telephone by calling 971301916 and dialling the room number as an extension.
Delivery of personal belongings to admitted patients:
(We strongly recommend including a mobile phone and charger).
- All items should be of moderate size. (Please note that your relative will need to take these items with them when you are discharged from the hospital).
- No food is allowed.
- The items must be placed in a box or bag with name, surname and room number.
- They are collected from the main reception desk of the hospital.
If the event of a deterioration in the condition of your admitted relative, you will be informed by the doctor and, as far as possible, you will be accompanied by a relative, who should preferably be under 60 years of age, not pregnant or suffering from immunosuppression or chronic pathologies. This person must be identified.
We are aware that these measures are strict but necessary for the safety and good of all. We thank you for your understanding and hope to get back to normal soon.
